If a product is received in damaged or in unusable condition, the customer must contact Papa G's Country Kitchen within 24 hours of receipt of goods for a full refund or replacement of like item. If the product does not meet your expectations, contact Papa G's and we will do our best to remedy the situation.
Fulfillment/Shipping Policy:
Papa G's offers local pick up and/or delivery of all items listed for sale, but can only ship items that are specifically labeled "Shipping Available". For local delivery, Papa G's will charge a delivery fee which is listed at checkout and is subject to change without notice. A minimum of 2 business days is needed to prepare/fulfill all orders, unless otherwise stated by Papa G's. Papa G's reserves the right to extend the fulfillment time due to the complexity and/or quantity of an order. For shipped orders, Papa G's will make every effort to fulfill and ship the order within 2 business days, with the exception of federal holidays and major weather events. Shipping rates/times are received/estimated from the U.S.P.S.
